Privacy Policy

Introduction

If you are reading this, you have visited mars-drive-game.com or installed our product Mars Drive. J&A Marsian values your privacy and personal information, and we are dedicated to ensuring the security of the data we collect. This privacy policy outlines our practices and procedures regarding the collection, use, and disclosure of your information when using our services. It also describes your privacy rights and how the law protects you. By using our service, you agree to the collection and use of information in accordance with this policy.

Throughout this policy J&A Marsian will be referred to as “we” or “us.”  Mars Drive will be referred to as “our service” or “our game”.

Note that this policy does not apply to any third-party websites, services, or applications, even if accessible through our services. We may change our practices and amend this policy at any time at our discretion. We will make reasonable efforts to provide notice of changes and post the updated policy on the platform.

Our privacy policy was last updated on April 12, 2023.

This privacy policy outlines the types of data we collect, including personal data, payment information, information collected by customer support, and location information.

 

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to usage data

Usage Data is collected automatically when using our service. Usage Data may include information such as your device’s internet protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Such data is stored in log files.

When you access our service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our service or when you access our service by or through a mobile device.

 

Payment Information

When you order any goods through our game our payment processing service provider will collect your name, phone number, email address, mailing address, billing address, and complete credit card information that enables them to receive your payment. Our payment processing service provider may also retain this information to enable you to purchase additional items through our game without having to re-enter it each time. Please note that purchases from third-parties may also be subject to additional policies.

 

Information Collected by Customer Support

When you contact our customer support team for assistance, we collect and store the contact information you provide, generally your name and email address, as well as information about your gameplay or activity on the game. We also store the correspondence and any information contained within.

 

Use of Your Personal Data

We may use personal data for the following purposes: 

  • To provide and maintain our service, including to monitor the usage of our service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through our service.
  • To contact you: To contact you by email or other equivalent forms of electronic communication, such as informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • To manage your requests: to attend and manage your requests to us.
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience.

Your personal information is utilized to carry out a contract with you and furnish our services, meet our legal responsibilities, safeguard your essential interests, or as necessary for the common good. This includes:

  • to provide technical support and respond to user inquiries;
  • to provide other services requested by you as described when we collect your information;
  • to notify users of in-Game updates, or updates to this Privacy Policy; and

Our use of your personal information is based on our legitimate interests, provided that your rights and freedoms are not outweighed by these interests. We have implemented controls to balance our interests with your rights. This includes:

  • To track user retention and aggregated gameplay information to improve the overall user experience for our services;
  • to solicit input and feedback to improve our products and services and customize your user experience;
  • to use general location information to provide you with location based services 
  • to contact you with information that we reasonably believe may be relevant to you; and

 

We may utilize your personal information with your explicit consent.

  • to inform users about new products or promotional offers.

If you give us your consent, we may send you promotional email messages directly or in partnership with third-party entities other than J&A Marsian. We will generally provide options for recipients to withdraw their consent and stop receiving additional messages in each promotional communication.

 

Sharing of Your Information

We may share your information in the following circumstances:

 

Third-party Services 

We may share your personal information with service providers to monitor and analyze the use of our service, including but not limited to payment processing, data analysis, email delivery, hosting services, customer service and to assist us in our marketing efforts. We may share aggregated information about you and other users collectively, but not specifically identifiable to you or certain technical information to develop and deliver targeted advertising. We direct all such third-party service providers to maintain the confidentiality of the information disclosed to them and to not use your information for any purpose other than to provide services on our behalf. Information may be collected  through the use of tracking technologies like browser cookies. Cookies are small data files that serve as unique identifiers and are often used anonymously. Websites send these files to your browser and store them in your device’s memory. While our service does not explicitly use cookies, it may employ third-party code and libraries that use them to gather information and enhance their offerings. You may choose to accept or decline these cookies and receive notifications when they are sent to your device. If you opt to reject our cookies, you may be unable to access certain areas of our service.

Here are links to the Privacy Policies for all our third-party providers: 

  • Google Firebase – https://firebase.google.com/support/privacy/
  • Google Ads, Ad mob, Tag Manager: https://policies.google.com/privacy
  • Meta:  https://www.facebook.com/privacy/policy/
  • Ironsource:  https://developers.is.com/ironsource-mobile/air/ironsource-mobile-privacy-policy/
  • Unity ads:  https://unity3d.com/legal/privacy-policy
  • Microsoft Clarity: https://clarity.microsoft.com/terms
  • Klaviyo: https://www.klaviyo.com/legal/privacy
  • CookieYes: https://www.cookieyes.com/privacy-policy/

 

Business Transfers 

We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

 

Other Users

When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a third-party social media service, your contacts on a third-party social media service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.

 

Retention of Your Personal Data

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer time periods.

 

Transfer of Your Personal Data

Your information, including personal data, is processed at our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

 

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the personal data that we have collected about you. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

 

Disclosure of Your Personal Data

Business Transactions

If the company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

 

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of J&A Marsian
  • Prevent or investigate possible wrongdoing in connection with our services
  • Protect the personal safety of users of our service or the public
  • Protect against legal liability

 

Security of Your Personal Data

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

 

Children’s Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected personal information from a minor, we will take appropriate steps to delete such information as soon as possible. We encourage parents and guardians to educate their children on the importance of protecting their personal information, and to monitor their online activities to ensure their safety. We are committed to protecting the privacy of minors and take this responsibility seriously.

 

Links to Other Sites

Our services may include links to websites and services that are owned or operated by third parties. Any personal information you provide on or to a third-party service, or that is collected by a third-party service, is provided directly to the owner or operator of the third-party service and is subject to their privacy policy. We are not responsible for the content, privacy practices, or security policies of any third-party service. To ensure the protection of your personal information, we strongly advise that you carefully review the privacy policies of all third-party services that you access.

 

Contact Us

If you have any questions, comments, or concerns regarding our Privacy Policy and/or practices, we encourage you to contact us through any of the following methods:

  • Send an email to our customer support team at 
  • Send a written letter to our address
  • Contact us through the “Contact Us” form on our website

We are committed to responding to any inquiries or concerns promptly and to resolving any privacy-related issues.